8app Terms & Conditions

1 General Introduction

These terms and conditions ("Terms") form a legally binding agreement between the 8app platform ("Platform", "Site", "we") and its users ("you", "player", "member").

8app is an online gaming platform that provides slots, live casino, sports betting, and various gaming services for Bangladeshi players. This platform operates for entertainment purposes only.

By accessing the platform or using any of its services, you acknowledge that you have read, understood, and accepted these terms in full. If you disagree with any part of these terms, please refrain from using this platform.

2 Eligibility & Registration

2.1 Age Requirement

To open an account and use the gaming services at 8app, you must be 21 years of age or older. This platform is strictly prohibited for minors.

2.2 Registration Terms

• Each individual may create only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• It is your responsibility to keep your account password and login details confidential.
• If any account details change, you must notify 8app immediately.
• You may not allow third parties to use your account.

2.3 Identity Verification (KYC)

8app reserves the right to verify your identity at any time. Before processing withdrawals or for large deposits, we may request a copy of your national ID or passport, proof of address, and proof of payment method.

3 Account Management

Each account at 8app is registered with a unique email address or mobile number. If you notice any suspicious activity on your account, notify our support team immediately.

• Use a strong password to keep your account secure.
• Always log out after signing in from a public device.
• Check your account balance regularly and report any discrepancies immediately.
• To change account details such as name or date of birth, contact support.
• In the event of a technical issue, contact support right away instead of continuing to play.

4 Deposits & Withdrawals

4.1 Deposit Rules

The following payment methods are accepted for depositing funds at 8app: bKash, Nagad, Rocket, Upay, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• The minimum deposit amount is ৳500 for each method.
• You must only use a payment method registered in your own name.
• Deposits from third-party accounts or cards are strictly prohibited.
• After a successful deposit, funds are generally credited to your gaming balance instantly.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawal processing generally takes between 15 minutes and 2 hours.
• Account verification (KYC) must be completed before submitting a withdrawal request.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals may be on hold until any active bonus wagering requirements are met.
• 8app may request additional documents to verify any withdrawal.

5 Bonuses & Promotions

5.1 Welcome Bonus

8app offers new members a 200% bonus on their first deposit, up to ৳8,000. Please read the following conditions carefully before claiming a bonus.

5.2 Wagering Requirements

All bonuses require a 20x wagering requirement. Wagering is calculated on the bonus amount only, not on the deposit amount.

• Example: ৳2,000 bonus × 20 = ৳40,000 must be wagered before withdrawing bonus winnings.
• Funds won from a bonus cannot be withdrawn until the wagering requirement is completed.
• Wagering must be completed within the specified time limit from when the bonus is received.
• Minimum and maximum bet limits apply when using a bonus.

5.3 General Bonus Terms

• Each promotion comes with its own terms — read the specific conditions before participating.
• 8app reserves the right to modify or withdraw any promotion without notice.
• If bonus abuse is suspected, 8app may investigate the account.
• The same bonus cannot be claimed more than once.
• Special promotions and cashback offers are available for VIP members.

6 Gaming Rules

All games available on 8app are operated in a fair and transparent manner. Each game is governed by a Random Number Generator (RNG) system, which ensures fair play.

6.1 Betting Rules

• Each game has its own betting limits, which are stated in the game information section.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical issue, 8app will make a decision based on the game record.
• If there is an insufficient balance in the account after a round has started, the game may be cancelled.

6.2 Sports Betting

• All markets and odds displayed in sports betting are subject to change.
• If a match or event is cancelled, bets will be refunded.
• Winnings will only be credited to the balance after the result is confirmed.
• For incomplete events, 8app's decision is final.

7 Prohibited Activities

The following activities are strictly prohibited on 8app and will result in immediate account closure:

• Using the platform for money laundering or any other illegal purpose.
• Creating multiple accounts or abusing bonuses through multiple accounts.
• Attempting to hack the gaming system or exploit any software vulnerability.
• Playing games using bots or automated software.
• Threatening, harassing, or attempting to defraud other players.
• Operating an account using a false identity or someone else's identity.
• Making deposits using third-party funds.
• Colluding with other players or staff to predetermine game outcomes.

8 Limitation of Liability

8app is an entertainment gaming platform. You are solely responsible for any financial loss resulting from use of the platform. 8app bears no liability for the following:

• Game loss due to internet disconnection.
• Any issues caused by technical problems on your device.
• Loss due to third-party software or hacking if you have not taken appropriate precautions.
• Financial losses from gaming — gaming is not a means of financial income.
• Account issues caused by errors in information provided.

8app is committed to providing the highest level of security and reliable service, but we apologise for any temporary disruptions in unforeseen circumstances.

9 Account Suspension & Closure

9.1 Closure by 8app

8app may suspend or permanently close an account without notice in the following circumstances:

• Violation of any provision of these terms.
• Providing false information or failing identity verification.
• Involvement in fraudulent or deceptive activities.
• The account remaining inactive for an extended period.
• By court order or directive from a law enforcement authority.

9.2 Voluntary Closure

You may request to close your own account at any time through our support team. Before closing your account, make sure to use or withdraw any active bonuses.

10 Privacy & Data

8app places the highest importance on the privacy of your personal information. We follow our privacy policy in the collection, storage, and use of your data.

• Your personal information is protected by SSL encryption.
• Your information will not be sold to third parties beyond what is required to provide our services.
• Information may be shared upon a valid request from a regulatory authority.
• Read our Privacy Policy for more details.

11 Responsible Gaming

8app strongly believes in responsible gaming. Gaming is a form of entertainment — it is not a source of income. We are committed to protecting our players.

• Only bet amounts that you can afford to lose without affecting your livelihood.
• Make use of the option to set gaming limits.
• If you notice signs of gaming addiction, take a break immediately.
• Contact our support for temporary or permanent self-exclusion.

Visit our Responsible Gaming page to learn more about responsible gaming.

12 Changes to Terms

8app reserves the right to modify these terms and conditions at any time. For significant changes, we will post a notice on the website or inform you via email.

• Continued use of the platform after updated terms have been published will be considered as your acceptance of the new terms.
• Check this page regularly so you stay informed about the latest terms and conditions.
• If you do not agree to the new terms, you have the option to close your account.

13 Contact

If you have any questions or concerns about these terms and conditions, please contact us. The 8app support team is available 24/7 to assist you.

• For instant assistance, use the live chat option on the website.
• To contact us by email: [email protected]
• Support is available in both Bengali and English.