8app's Culture of Responsible Gaming
8app believes gaming should be purely for entertainment — not a problem. Our tools and guidelines are here to help you play in a healthy and controlled way.
What Is Responsible Gaming and Why Does It Matter?
At 8app, we want every moment you spend with us to be enjoyable.
Online gaming is truly fun when it is enjoyed as a form of entertainment. However, in some cases gaming habits can gradually spiral out of control — and that is when it becomes a problem. 8app sees responsible gaming not just as a policy, but as part of our culture.
We ask all our players to keep gaming within a budget of time and money. Remember, gaming is not a way to earn an income — it is a form of entertainment. Never bet more than you can afford, and do not keep playing in an attempt to recover money you have lost.
On the 8app platform we provide a number of effective tools that help you stay in full control of your gaming experience. From deposit limits to self-exclusion — everything is in your hands.
Know the Warning Signs
Some common signs that gaming may be becoming a problem:
- Repeatedly playing after a loss in an attempt to win back lost money
- Gaming causing harm to family life, work, or studies
- Lying to or hiding gaming activity from people close to you
- Spending more money on gaming than you can afford
- Feeling restless or anxious when unable to play
- Trying to earn money through gaming to cover financial problems
8app's Protection Tools
8app offers a number of effective tools to keep your gaming experience safe and enjoyable.
Deposit Limit
Set a limit on how much money you want to deposit each day, week, or month. This limit ensures no deposits are made beyond your budget.
Time-Out Break
If you feel you need a break for a few days, use the time-out feature. Temporarily suspend your account for a set period of time.
Self-Exclusion
If you feel you need a long break from gaming, activate self-exclusion. This keeps your account completely closed for a set period of time.
Gaming History Review
Log in to your account at any time to view your gaming and transaction history. Analyse your own habits for yourself.
24/7 Support
Our live chat and email support are always ready for any concerns or issues. Get help in both Bengali and English.
Age Verification
8app is for people aged 21 and above only. We follow a strict age verification process to ensure minors cannot use the platform.
How to Activate Self-Exclusion
Self-exclusion is a powerful tool that helps you stay completely away from gaming when you need to. Follow the steps below:
- Log in to your 8app account and go to Account Settings.
- Open the "Responsible Gaming" section.
- Select the "Self-Exclusion" option and choose how long you want the break to last.
- Confirm your identity and submit the request.
- Once you receive a confirmation message, your account will be suspended for the chosen period.
- Contact our support team for any assistance.
How Deposit Limits Work
By setting a deposit limit, you decide for yourself how much money you will deposit each week or month.
Information About Limits
- Reducing a limit takes effect immediately.
- Increasing a limit may be subject to a waiting period — this protects you from making decisions in the heat of the moment.
- The minimum deposit on 8app is ৳500 and the minimum withdrawal is ৳800.
- You can view and change your current limit at any time.
- Once a limit is set, it applies across all deposit methods (bKash, Nagad, Rocket, Upay, bank transfer).
Build Healthy Gaming Habits
8app always wants you to play happily and in a controlled way.
Budget Planning
- Set a separate budget for gaming each month.
- Make sure this budget comes from money outside your essential expenses (rent, food, bills).
- Once the budget is used up, stop playing for the day.
Time Management
- Set yourself a time limit before you start playing.
- Use an alarm or timer.
- Do not game by cutting into sleep or family time.
Mental State
- Never play when you are angry, frustrated, or under stress.
- Accept losses naturally — no game comes with a guarantee of winning.
- Do not use gaming as a way to cope with mental health problems.
Social Connection
- Spend time with family and friends.
- Keep up other hobbies and interests beyond gaming.
- Talk openly with the people close to you about your gaming.
Important Warning
Gaming addiction is a recognised mental health condition. If you feel that your own gaming behaviour or that of someone close to you is becoming a concern, seek help without delay. The 8app support team can point you in the right direction. Remember — asking for help is a sign of strength.
Protection of Minors
8app strictly enforces a 21+ age limit. No person under the age of 21 — not just under 18 — may use this platform. Age is verified at the time of registration.
If you are a parent and want to prevent younger members of your household from accessing sites like this, use parental control software on your devices. Also, always keep your account details and password private.
If you suspect a minor is using 8app, please notify our support team immediately. We will take the necessary steps promptly.
Contact Support
We are always here for you
Whether you have concerns about gaming, need help activating a deposit limit or self-exclusion, or have any other reason — reach out to us.
Live Chat: 24 hours a day, 7 days a week
Email: [email protected]
Support is available in both Bengali and English.
FAQ — Responsible Gaming
Answers to the most frequently asked questions from players about responsible gaming.
Play safely, enjoy the fun
The world of entertainment on 8app is waiting for you — just play within your limits. Do not hesitate to contact us with any questions.